BIRT Exchange Forum: BIRT Exchange Forum -> BIRT Evangelist Blog

There are several open positions at Actuate but a couple of these positions may be of interest to the BIRT Exchange developer community. Actuate is looking for developers who are familiar with BIRT to fill the following roles.

Marketing Applications Developer
The Marketing Applications Developer will create and maintain BIRT-based application content for demonstrations, proofs of concept, and deployment to the BIRT onDemand hosted reporting application platform and service from Actuate. This high-visibility position requires a broad base of experience in Business Intelligence, application development, Internet infrastructure, cloud deployment (in Amazon AWS) and security, application hosting and integration, and Java development. The ideal candidate will also possess deep knowledge of databases, data warehouses, BIRT, Eclipse, Actuate iServer, and its configuration and management in large-scale, highly available environments.

Customer Support Engineer
The Customer Support Engineer provides accurate, timely technical support to Actuate Software customers primarily via the telephone and E-mail. The Engineer will deal with support issues that are complex in nature, carry differing priorities and must be addressed within predetermined service levels, so the Engineer must be adept at balancing multiple priorities. In addition, the Customer Support Engineer will be handling pre-sales support calls, so must have an orientation toward sales as well. The callers will expect enterprise-level support, therefore the Engineer will need to be well-versed technically, and fully understand customer service concepts. Other objectives are to contribute to the development of the automated, self-help tools; to collect and report upon information gathered from incidents; and to interface with Sales, Marketing, QA/Test and others as necessary. In addition, a Customer Support Engineer will carry out projects as assigned by the management staff, cooperate with other Customer Support Engineers in carrying out their day-to-day duties, and represent Actuate Software in a visibly supportive manner.

If you want more information about these jobs, contact
Actuate HR: Lisa Yakushi, lyakushi@actuate.com, 650-645-3413